Support Desk

Support Desk

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Email address Password

Forgot password?

Enter your email and we'll send you a link to reset your password.

Email address

Choose a new password for your account.

New password Confirm password

New password Confirm password

Enter the 6-digit code from your authenticator app.

Two-factor authentication required

Your role requires 2FA. You'll need an authenticator app such as Google Authenticator, Microsoft Authenticator, or Authy.

Scan this QR with your authenticator app, then enter the 6-digit code.

Or enter this key manually:

Dashboard

New ticket

Subject Description Priority

CC (optional) Attachments (optional, up to 5 files, 10MB each)

Invite users

An invite link will be generated for this person

Name Email Company (optional) Department (optional) Support group (for agents, optional)

Set a password now (instead of sending an invite link)

The account will be active immediately with this password.

Names & emails (one per line)

Each line: name, comma, email — or just an email

Role

Invite results

Invite link

New category

Name Description

Icon (Font Awesome)

Color

Common icons: fa-plane, fa-wrench, fa-user-gear, fa-shield-halved, fa-book, fa-question, fa-lightbulb

New article

Category Title Content Status

Add group

Group name Color

Add member to group

Select agent

Add filter tab

Filter name Include these statuses:

Open Pending Resolved Closed

Add custom field

Field label Type

Options (comma-separated)

Required field

Account settings

Name Email

Change password (optional)

Current password New password

Two-factor authentication

Add an extra layer of security using an authenticator app (Google Authenticator, Authy, etc.)

EnabledYour account is protected with 2FA

Scan with your authenticator app, or enter this key manually:

Confirm your password to disable 2FA